Account and app help
For sign-in problems, account questions, app errors or feature help, email support@nobo.fit and describe what happened, your device type and the app version if you can see it.
support@nobo.fitHelp with your account, app and data.
Contact the nobo team through the route that matches your request. We will verify account requests without asking for your password or sign-in code.
Start here
Contact nobo support
Email us from the address on your nobo account where possible. Add a short description and any safe screenshots that help explain the problem. Do not include passwords, one-time codes, payment card details or API keys.
Email support@nobo.fitPrivacy and your data
For access, export, correction, consent or deletion requests, contact legal@nobo.fit. Use the email address on your nobo account where possible so we can verify the request proportionately.
legal@nobo.fitSecurity concerns
If you believe you found a security issue, report it privately to security@nobo.fit with the affected page or feature, the impact and the smallest safe set of steps needed to reproduce it.
security@nobo.fitUseful details
Help us find the issue safely.
- Tell us whether you are using iPhone or Android.
- Include the app version and the approximate time of the issue.
- Remove private health, location and payment details from screenshots.
- For billing, include the store and order reference, never full card details.
nobo support is not an emergency service.
If anyone is in immediate danger, contact local emergency services. Use in-app reporting for harmful content and email support@nobo.fit if you need help locating a report or appeal.